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Rentals not covered by RentalCover

At RentalCover, we aim to keep our protection simple and affordable. To maintain this, we strictly limit coverage to vehicles rented through licensed, commercial car rental companies.

If you purchased your protection directly from RentalCover, please review the following requirements to ensure you're fully covered.

Note: These restrictions do not apply if you purchased RentalCover Protection through one of our authorized partners (e.g. during your booking on a travel site like Booking.com or Expedia).

What is a "licensed car rental company"?

To be eligible for coverage, your vehicle must be rented from a licensed commercial provider. We define this as a business that meets the following criteria:

  • Primary business: Their main commercial activity is renting motor vehicles to the general public.

  • Physical presence: They operate from a commercial business location (e.g. an airport counter or city office).

  • Formal documentation: They provide professional, printed rental agreements with a unique contract number.

Examples of licensed car rental companies: Hertz, Enterprise, Avis, Sixt, Europcar, and Budget.

Excluded rental types and agencies

The following categories are excluded from coverage when booking directly on RentalCover. Protection purchased for these rental types are considered invalid.

Category

Definition

Examples

Peer-to-peer (P2P)Platforms where private individuals rent out their personal vehicles. These are "car-sharing" services, not commercial rental agencies.Turo, Getaround, Uber Carshare (formerly Car Next Door).
Social media marketplacesUnofficial arrangements made via social platforms. These lack formal regulation and standard safety inspections.Facebook Marketplace, Craigslist, Instagram ads.
Rideshare and delivery servicesAny vehicle used for commercial "hire and reward" purposes. RentalCover Protection is for personal travel only.Uber, Lyft, DoorDash, UberEats, Grubhub.

Why are these excluded?

Traditional rental insurance is designed for standardized, commercially maintained collection of vehicles. Rideshare and marketplace rentals introduce high-risk variables such as non-standard maintenance and extreme mileage, which fall outside the scope of RentalCover Protection's coverage for personal travel use.

Excluded rental companies

In addition to the categories above, we do not cover rentals from the following rental companies due to recurring documentation or compliance issues:

Country

Rental Car Company

Location

AustraliaQueensland Luxury Car RentalsAll locations
AustraliaPaladin Car RentalsAll locations
CanadaACE/IverstaAll locations
CanadaSwift Rent-A-CarOntario
FranceE.leclercAll locations
FranceLoc carro France and territoiresAll locations
ItalyH24 AutonoleggiBracciano
ItalyThe King of CarCatania
ItalyThe Queen of CarCatania
ItalyADN Rent CarCatania
ItalyAtuonolegio DiademaCatania
ItalyAuto Moto FurgoniCatania
ItalyFG CarCatania
ItalySFCRENT CarCatania
ItalyImperial Rent CarCatania
ItalyLiciberto CarsCatania
ItalyKevigiodeniEboli
ItalyAF Luxury Rent All locations
ItalyRent Luxe CarAll locations
SpainCaraveandoAll locations
United StatesImmaculate Whips Automotive LLCGeorgia
United StatesAM Brown RentalsMaryland
United StatesColusa Rent A CarMiami
United StatesIn Motion MobilityMiami
United StatesEZ Rent A CarNew York
United StatesGreat Hands Transportation LLCPennsylvania
United StatesEast Coast Luxury Rentals LLCSouth Carolina
United StatesExperience RidesTexas
United StatesRoadstar RentalsTexas